At Ceylon Private Taxi Tour, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By booking with us or interacting with our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you book a tour, make an inquiry, or use any of our services. This may include:

• Personal Identification: Name, email address, phone number, and any other contact details you provide.
• Payment Information: Credit card details, billing information, and other transaction data necessary for booking.
• Travel Preferences: Information you provide about your preferences for tours, transportation, and other special requests.
• Usage Data: Information about how you interact with our website, such as IP addresses, browser types, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide Services: To process bookings, arrange your tours, and provide customer support.
• Improve Our Services: To enhance your travel experience by understanding your needs and preferences.
• Marketing Communications: To send promotional offers, updates, and information about new tours or services, but only if you have opted in.
• Legal Requirements: To comply with legal obligations, enforce our policies, and protect our rights.

3. How We Protect Your Information

We take the security of your personal information seriously. We employ industry-standard measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

• Encryption: Secure sockets layer (SSL) encryption for online transactions.
• Access Control: Restricting access to personal data to authorized personnel only.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in providing our services (e.g., payment processors, tour operators). These third parties are obligated to keep your data confidential and use it solely for the purposes of providing services related to your tour.

We may also disclose your information if required by law, in response to lawful requests by public authorities, or to protect our legal rights.

5. Cookies

We use cookies and similar technologies to improve your experience on our website. Cookies help us understand your preferences, track site usage, and deliver tailored content. You can disable cookies in your browser settings, but this may affect the functionality of our website.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request the deletion of your personal data, subject to certain exceptions.
• Opt-Out: Opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.